Managing a pharmacy requires more than just healthcare knowledge
Community pharmacies face challenges that go beyond patient care: people management, planning, financial control, and adaptation to an increasingly demanding regulatory and competitive environment.
Community pharmacies face challenges that go beyond patient care: people management, planning, financial control, and adaptation to an increasingly demanding regulatory and competitive environment.
In many pharmacies, these responsibilities fall almost entirely on the owner. This makes it difficult for them to delegate and leaves them with little time for strategic planning.
Faced with this reality, Garmendia proposes a way of managing pharmacies based on organisation, analysis, and informed decision-making.
FarmaPad and the FARO method: from daily management to strategic leadership
Her career spans research, marketing in the pharmaceutical industry, and management in pharmacy practice. With this sector insight, she has built FarmaPad, her strategic consultancy firm for pharmacies, working with owners and teams in the Canary Islands and mainland Spain.
Her career spans research, marketing in the pharmaceutical industry, and management in pharmacy practice. With this sector insight, she has built FarmaPad, her strategic consultancy firm for pharmacies, working with owners and teams in the Canary Islands and mainland Spain.
Her proprietary methodology, the FARO method, is structured around four pillars: Focus, Analysis, Route, and Operations. Continuous review is the thread that runs through them all.
Through training, mentoring, and consultancy, Garmendia helps pharmacies set priorities, define responsibilities, improve internal communication, and develop more autonomous teams.
A vision for the future of community pharmacy
Garmendia is the author of the book Dirige con FARO (Manage with FARO) and creator of El Podcast de Fabiola Garmendia (Fabiola Garmendia's Podcast). She advocates that professionalising management doesn't mean taking on more tasks, but rather having a structure that allows for better leadership.
Garmendia is the author of the book Dirige con FARO (Manage with FARO) and creator of El Podcast de Fabiola Garmendia (Fabiola Garmendia's Podcast). She advocates that professionalising management doesn't mean taking on more tasks, but rather having a structure that allows for better leadership.
From the Canary Islands, she summarises her proposal for community pharmacy in three principles:
More order. Better decisions. Greater autonomy.
More order. Better decisions. Greater autonomy.
“"Managing a pharmacy doesn't mean being involved in everything, but knowing what decisions to make, setting priorities, and developing a team capable of taking on responsibilities."
More information: www.fabiolagarmendia.com
