The Diagnosis, considered a fundamental step prior to the Strategic Plan for Social Services in the Canary Islands, was described by a representative from the Vice-Ministry of Equality and Diversity as an essential tool to understand the reality of the Public Social Services System and propose improvements aimed at modernization and transformation.
“"The reality of each island in the field of social services is very different, especially when talking about the most vulnerable population, which is why we must conceive social services in a personalized way, attending to the needs of each person, each municipality, and each island."
A spokesperson for the General Directorate of Diversity noted that the Canarian Executive is conducting these informative sessions across all islands. Meanwhile, a councilor from the Cabildo de La Gomera, responsible for the Area of Social Services, Education, Culture, and Sports, emphasized the importance of these meetings for collaborating on improving services provided to citizens at the insular and local levels.
The Diagnosis, recently approved by the Governing Council, gathered feedback from nearly 1000 people, including users, professionals, and experts, and was developed through a collaboration agreement with the University of La Laguna.
Among the key proposals to optimize the Social Services System in the Canary Islands, the Diagnosis suggests strengthening coordination with other social protection systems to reduce access barriers, and the need to modernize internal organization and management processes. Following the presentation, several working groups were held to identify challenges for the Public Social Services System to be included in the Strategic Plan.
