The incident took place at 12:52 PM on the TF-16 road, specifically in the San Juan area. Upon receiving the alert, the Emergency and Security Coordinating Center (CECOES) 112 immediately activated emergency protocols.

A medicalized ambulance and a basic life support ambulance from the Canarian Emergency Service (SUC), along with Civil Guard officers, were dispatched to the scene of the accident to assist the affected individual.

SUC medical personnel provided initial assistance to the woman at the accident site. Once stabilized, and due to the severity of her injuries, she was transported by medicalized ambulance to the Hospital Universitario de Canarias (HUC).

Civil Guard agents were responsible for managing traffic in the affected area and preparing the corresponding report to clarify the circumstances of the event.