Nuria Vera, who worked as a motorized postal worker in Telde and Vecindario for more than twenty years, saw her working life disrupted two years ago. A breakdown in her vehicle caused an injury that led to muscle atrophy in her hip, requiring her to use a crutch.
After eighteen months of medical leave and a medical discharge with limitations at the end of 2025, Vera expected a real adaptation of her position. However, she was reinstated to the same motorized job, a situation she described as «surreal,» leading her to report her case to the Labor Inspectorate.
“"All I asked for was to be able to work within my limitations."
A subsequent occupational risk report established clear restrictions: she cannot drive vehicles, lift more than eight kilos, walk more than two hours a day, climb more than one floor, and needs regular breaks. Despite this, she was transferred to the Automated Treatment Center (CTA) of Correos in Las Palmas, on an afternoon shift, as a classification agent, the lowest level in her professional category, with a lower salary.
The transfer has caused significant personal hardship, as Vera must travel from Vecindario to the capital, a journey that can take over two hours. The UGT union filed a complaint with the Labor Inspectorate on April 5, citing «serious and disproportionate harm» and the lack of effective job adaptation.
“"This is an absolute absurdity. The CTA is a huge warehouse where you have to walk constantly and handle packages. It is not a suitable environment for someone who needs a crutch and has mobility restrictions."
UGT argues that alternative positions, such as pedestrian delivery or customer service, would be compatible with the medical report. Furthermore, they denounce irregularities in the procedure, such as the lack of fifteen days' notice for the transfer. The conflict has escalated to the courts, with Vera pursuing legal action against both Correos and the National Social Security Institute (INSS).
