The incident, which occurred during peak hours, has mobilized emergency resources that are already on site. The Canary Islands Emergency and Security Coordination Center (CECOES) 112 has reported the event and urges drivers in the area to exercise maximum caution.

In response to such accidents, the General Directorate of Traffic (DGT) emphasizes the importance of knowing how to act. The PAS (Protect, Alert, Assist) procedure is crucial: protect the scene, alert emergency services, and, if qualified, assist the injured. Prompt medical attention is vital for saving lives and reducing disabilities.

When calling 112, it is essential to provide detailed information about the exact location of the accident, the number and characteristics of the vehicles involved, the number of injured individuals, and any special circumstances such as trapped persons or dangerous goods. Providing a contact number is also recommended.

Once the necessary emergency services, including firefighters, police, and paramedics, arrive, the PAS procedure concludes, and the professionals take over. The Professional Association of Traffic Accident Rescue (APRAT) has developed a unified work procedure for victim rescue, promoted by the World Rescue Organization (WRO), aiming for coordinated and safe intervention for both victims and responders.