The incident occurred around 6:05 PM, when the Emergency and Security Coordination Center (Cecoes) 1-1-2 received the alert. Before emergency services arrived, a local resident assisted one woman, while two men managed to get out of the water on their own.

Healthcare personnel from the Canary Islands Urgency Service (SUC) attended to two of the affected individuals at the scene. A 21-year-old man showed symptoms of incomplete drowning of moderate severity and was transferred to Hospiten Bellevue University Hospital.

A 20-year-old woman, rescued by a local, sustained minor bruises and was treated by a basic life support ambulance from the SUC. The third person involved, a man, was able to exit the sea without assistance.