British radio station LBC News and the BBC have contacted local media to gather information about the incident and the condition of the passengers. Most of those affected were British tourists enjoying their holidays at a hotel in Playa de Santiago, in the municipality of Alajeró, and were en route to the port of San Sebastián to travel to Tenerife and then to their home destinations.

Local media provided all official information available at the time, including the latest report from the 112 emergency service of the Canary Islands Government. They also supplied contact details for the institutions involved in the incident to facilitate further inquiries.

LBC News is a British digital radio station exclusively dedicated to news, analysis, and live current affairs, operated by Global. It offers a continuous format of headlines, politics, business, and weather, making it one of the largest commercial news brands in the United Kingdom.

Meanwhile, the BBC (British Broadcasting Corporation) is the primary public service broadcaster for radio, television, and internet in the United Kingdom. It is one of the world's largest broadcasters, with multiple TV channels (BBC One, Two, News, etc.), radio stations, and an extensive digital presence. The news has also been covered by national and regional media in Spain.