The incident occurred around 11:27 AM, when the 1-1-2 operational room received an alert reporting the event. The Cecoes promptly activated the necessary emergency resources to respond to the scene.

The cyclist, who sustained a moderate clavicle trauma, received initial care from medical personnel already present in the area. Subsequently, an ambulance from the Canarian Emergency Service took over his assistance and transported him to Hospiten Sur for specialized medical attention.